Shipping Policy
Last Updated: June 1, 2022
We value every purchase, and we do our best to honor all shipping requests to ensure you receive your items as quickly as possible. To guarantee that an item reaches you when expected, please read the shipping policy below for online orders.
How long does it take to process an order?
Please allow 1-2 business days (excluding weekends and holidays) for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible.
How long does it take to receive your packages？
|
Countries and Regions |
Shipping Options |
Estimated Delivery Time (business days) |
Shipping Fee (for orders over $9.9) |
|||||||
|---|---|---|---|---|---|---|---|---|---|---|
| United States/ Mexico |
Express |
5-9 | $5.90 | |||||||
| Standard | 6-10 | Free | ||||||||
| United kingdom / Germany /France / … | Express | 4-8 | $5.90 | |||||||
| Standard | 6-10 | Free | ||||||||
| Canada | Standard | 10-15 | $5.90 | |||||||
| Others | Standard | 13-18 | Contact us |
|||||||
* If the prompt "Contact us to confirm shipping fee" is displayed when you submit the order, please be sure to contact us in time.
* Shipping Delays (2-3 business days) may happen sometimes due to Covid-19.
How can I confirm my order and get the tracking number?
Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
You will receive another email with the tracking number 3-5 days after your order is shipped out.
Why there is no update of my tracking number?
For international delivery, this situation happens before your parcel arrives in your country. And the tracking number will be updated after it arrives.
How can I change my order?
If you need any assistance with your order, please contact us immediately. We will not be able to make changes to your order after it is shipped.
Why does shipment delay?
Shipment delays are normally caused by natural disasters, holidays and other logistical problems..
Lost Packages Policy
If your package seems to be lost in transit, please contact us for assistance.
If your package is marked as delivered, please reach out to the carrier for assistance first in finding it. If the carrier does not have information on your package please contact us for further assistance.
Please Note:
We will not be able to refund the shipping cost as it is directly paid to our providers
Purchasing and shipping are available only within the 48 contiguous United States.
If you have additional questions, please contact us!
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